Frequently Asked Questions
How long will it take to receive my order?
We know you're excited to get your items! Orders are typically processed within 1-3 business days. Once shipped, delivery within India usually takes between 5-10 business days. We'll send you a tracking number as soon as your order is on its way!
How can I track my order?
Once your order has been shipped, you will receive an email from us with your tracking number and a link to view your order's journey. If you have any trouble, just reply to that email, and we'll be happy to help.
What is your return policy?
We want you to love your purchase from Rovea. If you're not completely satisfied with your item, you can return it within 5 days of delivery for a full refund or an exchange. Please visit our Refund Policy page for full details on how to start a return.
Where do your products come from?
As curators, our mission is to find unique and high-quality products from a variety of trusted suppliers and artisans around the world. We rigorously vet our products to ensure they meet our standards before we add them to the Rovea collection.
I have another question that isn't listed here.
We're always here to help! The best way to reach us is by visiting our Contact Us page or by sending an email directly to rovea.team@gmail.com. We'll get back to you as soon as we can.